All the information is recorded in easy to use online reporting which enables users to analyse which key words and referrers generate phone calls. As calls can be recorded, they can then be listened to to understand conversion rates. Furthermore, using Mediahawk Vision’s ROI tool, it is possible to match sales data with inbound calls.
Using visitor call tracking will help you see exactly which search keywords are working best, helping you to tighten your marketing spend when using Pay Per Click adverts. It will also allow you to have a real insight into which paths customers take through your website which results in a phone call.